Your privacy is of the highest importance to us, and as such we promise never to release your personal details to any third party for mailing or marketing purposes.
When you make a purchase from our website, we will collect certain personal information from you (for example: your name, email address, payment address and details). All such information is held on secure servers. Cook & Thief complies fully with all applicable Data Protection and consumer legislation, and we'll treat all your personal information as fully confidential.
In order to serve you most efficiently, reputable third-party banking and distribution institutions handle our credit card transactions. They receive the information needed to verify and authorise your payment and to process your order. All such organisations are under strict obligation to keepyour personal information private.
We'd love you to be among the first to receive news and exciting offers about our products and services. We do this in a variety of ways but only if you would like us to. Your privacy is very important to us which is why we make sure you're always in control of what we do with your personal information.
This is our simple customer contact promise:
That means things like:
News, offers and promotions
Details of new products and services
Tips and guidance to help you get the best out of your purchase from us.
Or simply, to get your feedback.
You have the right to ask us not to process or use your personal data for marketing purposes.
You can exercise this right at any time by unsubscribing or by emailing the data protection officer at
quoting security and privacy enquiry.
You also have a right to access the personal data that we hold on you. If you would like to see a copy please email the data protection officer at email@example.com quoting security and privacy enquiry. If you think the information we hold on you is incorrect please let us know immediately.
We will treat all your Personal Information as confidential. We will keep it on a secure server and will fully comply with the EU Data Protection Directive 2018.
We confirm that any personal information you provide to us, and any user information from which we can identify you, is held in accordance the EU Data Protection Directive 2018. We use your information only for the following purposes:
The data we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services.
By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with the EU Data Protection Directive 2018. All information you provide to us is stored on secureservers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Our website may, from time to time, contain links to or from other websites, networks, advertisers and affiliates. If you follow a link, please note that these websites have their own privacy policies. We do not accept any responsibility or liability for 3rd party websites or their policies.Please check their privacy policies before you submit any personal data.
If your internet browser is set to reject cookies or if your network firewall won't allow them then unfortunately you will not be able to make purchases through our website. Please refer to your internet browser help file to see how to enable cookies on your computer.
As part of our efforts to make further improvements, telephone calls may be recorded or monitored and used for training purposes. To protect the operation of our computer systems we also monitor incoming and outgoing email.
If you feel that your data has not been handled correctly, or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
You can contact them by calling 0303 123 1113 or go online to www.ico.org.uk/concerns
The EU Data Protection Directive ( 95/46/EC ) is a European Union directive adopted in 1995 which regulates the processing of personal data within the European Union. It is an important component of EU privacy and human rights law and becomes enforceable from 25 May 2018 superseding all older regional directives including the UK Data Protection Act 1998. The Data Protection Directive provides the following protections and governance:
Notice - individuals should be given notice when their data is being collected.
Purpose - data should only be used for the purpose stated and not for any other purposes.
Consent - data should not be disclosed without your consent.
Security - collected data should be kept secure from any potential abuses.
Disclosure - Individuals should be informed how their data is collected and stored.
Access - individuals have the right to access their data, make corrections or request data is deleted.
Accountability - individuals have a right to hold data collectors accountable.
Data - Collectively all information that you submit to cookandthief.com (Leisure Brands Limited)
Cookies - A small text file placed on your computer.
Leisure Brands Limited - Our company incorporated in England and Wales reg. 08264057 whose office is 1, Vicarage Lane, Stratford, London. E15 4HF
Cook & Thief – is a trading name representing Leisure Brands Limited.
Website – cookandthief.com
Personal details - Any data or information used to identify you, your computer or your browser.